Implementing Cisco Voice Gateways and Gatekeepers (GWGK)

This is an advanced five-day course on implementing Cisco Voice Gateways in Enterprise or Service Provider environments. Passing the associated GWGK Exam is a requirement for the Cisco Certified Voice Over IP Professional (CCVP) Certfication. The goal of the course is to provide students with information and practice activities to prepare them to install, configure, monitor and troubleshoot Cisco voice gateways and gatekeepers in Enterprise installations, in accord with the recommendations of Cisco's Solution Reference Network Design (SRND) for IP Telephony guides. Given a voice over IP design, the implementer will select an appropriate deployment model, correctly configure the Gateways and Gatekeepers (whether distributed or centralized), implement Call Plans, and decide how to implement the most commonly offered Service Provider or managed services applications, features, or implementation requirements.

Intended Audience
System Engineers involved in the implementation and integration of Cisco Voice Gateways and Gatekeepers
Systems and Field engineers within end user customer or Channel Partner/Reseller organisations

Course Content

Functions of Gateways and Gatekeepers
Reviewing Gateway & Gatekeepers
Selecting a Gateway Protocol
Implementing gateways
Configuring Fax and Modem Support
Integrating a VoIP Network to the PSTN and PBX's
Connecting to the PSTN and PBX's
Analog Circuits
CAS Circuits
ISDN PRI Circuits
QSIG Integration
Implementing Dial Plans
Dial Plan Overview
Digit Manipulation
Class of Restrictions
Influencing Call Routes
Implementing Advanced Gateway Features
Deploying SRST
Digital Signal Processors in Gateways
Toolkit Command Language
Deploying Gatekeepers
Cisco Gatekeeper Overview
Implementing Cisco Gatekeepers
Implementing Cisco Directory Gatekeepers
Configuring Gatekeeper redundancy
Introducing Service Provider Offerings
Understanding Service Provider offerings
Cisco Multiservice IP-to-IP Gateway
Implementing Cisco Directory Gatekeepers

Skills

After completing the course, the student should be able to:

Explain the function and interoperation of Gateways within a converged network
Configure and implement a DSP Farm to support specified requirements
Explain the function and interoperation of Gatekeepers within a converged network
Determine the relevant technical and business needs that affect the choice of Gateway features, protocols and placement.Design and deploy redundant Gateway/gatekeeper configurations to provide high availability
Determine the relevant technical and business needs that affect the choice of Gatekeeper features, and placement
Configure and implement a Gateway to interface with the PSTN
Configure and implement a Gateway to interface with a PBX and voice mail system
Design and deploy a dial-plan to meet specific requirements
Implement extended services on the gateway including Auto Attendant and Accounting/BillingConfigure and implement Gateways and Gatekeepers within a managed services or service provider environment

Prerequisites

Delegates are required to meet the following prerequisites:

CVOICE
CIPT
QoS
Certification
This course is recommended as preparation for exam:

642-452 GWGK
This course is part of the Cisco Voice Professional certification