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CompTIA A+ Certification: Essentials (2009 Objectives)

  • Price £1,645.00
  • Duration 5 day(s)
All major credit cards accepted


You will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems in this course.

Target Student: The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A Certification.

Please note – the exam is not taken at the end of the course. Those wishing to book an exam for another time will need to purchase an exam voucher.


Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

An introductory course in a Windows operating system, or equivalent skills and knowledge, is required.


Upon successful completion of this course, students will be able to:

•identify the components of standard desktop personal computers.
•identify fundamental components and functions of personal computer operating systems.
•identify best practices followed by professional personal computer technicians.
•install and configure computer components.
•identify technical characteristics of system components.
•maintain and troubleshoot peripheral components.
•identify troubleshooting techniques for system components.
•install and configure operating systems.
•maintain and troubleshoot installations of Microsoft Windows.
•identify network technologies.
•support laptops and portable computing devices.
•support printers.
•identify personal computer security concepts

Course Content

Lesson 1: Personal Computer Components

•Topic 1A: Personal Computer Components
•Topic 1B: System Unit Components
•Topic 1C: Storage Devices
•Topic 1D: Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals

•Topic 2A: Personal Computer Operating Systems
•Topic 2B: Windows User Interface Components
•Topic 2C: Windows File System Management
•Topic 2D: Windows System Management Tools
Lesson 3: PC Technician Professional Best Practices

•Topic 3A: Tools of the Trade
•Topic 3B: Electrical Safety
•Topic 3C: Environmental Safety and Materials Handling
•Topic 3D: Perform Preventative Maintenance
•Topic 3E: Diagnostics and Troubleshooting
•Topic 3F: Professionalism and Communication
Lesson 4: Installing and Configuring Peripheral Components

•Topic 4A: Install and Configure Display Devices
•Topic 4B: Install and Configure Input Devices
•Topic 4C: Install and Configure Multimedia Devices
Lesson 5: Examining System Components

•Topic 5A: Storage Devices and Backup Media
•Topic 5B: Power Supplies
•Topic 5C: Memory
•Topic 5D: CPUs and Cooling System Units
•Topic 5E: System Boards
Lesson 6: Maintaining and Troubleshooting Peripheral Components

•Topic 6A: Troubleshoot Display Devices
•Topic 6B: Maintain and Troubleshoot Input Devices
•Topic 6C: Troubleshoot Multimedia Devices
Lesson 7: System Component Troubleshooting Techniques

•Topic 7A: Adapter Card Troubleshooting
•Topic 7B: Storage Device Troubleshooting
•Topic 7C: Power Supply Troubleshooting
•Topic 7D: Memory Troubleshooting
•Topic 7E: CPU and Cooling System Troubleshooting
•Topic 7F: System Board Troubleshooting
Lesson 8: Installing and Configuring Operating Systems

•Topic 8A: Install Microsoft Windows
•Topic 8B: Upgrade Windows
•Topic 8C: Add Devices to Windows
•Topic 8D: Optimize Windows
Lesson 9: Maintaining and Troubleshooting Microsoft Windows

•Topic 9A: Operating System Utilities
•Topic 9B: Back up Microsoft Windows
•Topic 9C: Troubleshoot Microsoft Windows
•Topic 9D: Microsoft Windows System Recovery Methods
Lesson 10: Network Technologies

Topic 10A: Network Concepts

•Topic 10B: Network Communications
•Topic 10C: Network Connectivity
•Topic 10D: Internet Technologies
•Topic 10E: Create Network Connections
Lesson 11: Supporting Laptops and Portable Computing Devices

•Topic 11A: Laptop and Portable Computing Device Components
•Topic 11B: Install and Configure Laptops and Portable Computing Devices
•Topic 11C: Maintain and Troubleshoot Laptop and Portable Computing Devices
Lesson 12: Supporting Printers

•Topic 12A: Printer Technologies
•Topic 12B: Printer Components
•Topic 12C: Printer Processes
•Topic 12D: Install and Configure Printers
•Topic 12E: Maintain and Troubleshoot Printers
Lesson 13: Personal Computer Security Concepts

•Topic 13A: Security Fundamentals
•Topic 13B: Security Protection Measures
•Topic 13C: Wireless Security
•Topic 13D: Social Engineering
•Topic 13E: Maintain and Troubleshoot Security Measures
Appendix A: Mapping Course Content to the CompTIA® A ® Essentials 220-701 Exam Objectives

Appendix B: CompTIA A Acronyms

Appendix C: A Brief History of Personal Computers

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