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Mac OS X 10.8 Recertification

  • Price £275.00
  • Duration 1 day(s)
All major credit cards accepted


This course will prepare you for the OS X 10.8 (Mountain Lion) re-certification exam (9L0-355) which is the OS requirement for the ACMT re-certification program.


ALL current Apple Certified Macintosh Technicians (ACMT) whose certification is due to expire.

Assumed Knowledge

You must have an existing ACMT certification that is about to expire. We recommend you take the recertification course no more than 30 days before your expiry date.

Course Content

Installation and Recovery:

Locate and use OS X Mountain Lion installation utilities. Explain the OS X Mountain Lion upgrade and installation processes. Explain how data can be migrated from an older Mac or PC. Utilise the recovery partition to repair disks, restore or reinstall OS X Mountain Lion. Describe the Internet Recovery process.

File Systems:
Understand the Mountain Lion File System. Determine and resolve common file system issues. Identify how to prepare a hard drive or mass storage device for use with the OS X Mountain Lion.

Accounts and Permissions:
Identify the different types of accounts and their capabilities. Determine how access controls are used to enhance security. Explain how OS X Mountain Lion securely stores and shares files amongst multiple users. Manipulate System Preferences to customize the user experience. Use built-in tools to troubleshoot and resolve permissions issues.

Security and Privacy:
Describe OS X Mountain Lion Security & Privacy features. Configure Security & Privacy settings to address customer concerns. Explain and configure FileVault 2.

Application Environments:
Learn how to identify Applications supported by OS X Mountain Lion. Identify resources that can support applications. Determine and resolve common application issues. Understand how to use the Mac App Store. Explain and configure Gatekeeper.

iCloud and Messages:
Describe and configure iCloud in OS X Mountain Lion. Determine and resolve common iCloud issues. Describe and configure Messages in OS X Mountain Lion. Determine and resolve common Messages issues.

Peripherals and Printing:
Explain which tools built into OS X Mountain Lion can be used for Printer or Peripheral troubleshooting. Use built-in tools to isolate an issue with a Printer or Peripheral. Describe and configure AirPlay in OS X Mountain Lion. Determine and resolve common AirPlay issues.

Time Machine:

Explain the backup process. Identify how and where backups are stored. Determine and resolve common Time Machine issues.

Networking Configuration & Troubleshooting:
Determine and resolve common network and connectivity issues. Implement file sharing and other related services on a Mac including features such as AirDrop.

Troubleshooting Tools and Procedures:

Identify the correct Apple troubleshooting tool or technique to use with a given symptom. Describe how to use troubleshooting tools and techniques.

The Startup Process:

Identify startup issues and possible fixes. Explain the OS X startup process and its different stages.

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