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Microsoft Outlook 2003 Level 1

  • Price £265.00
  • Duration 1 day(s)
All major credit cards accepted


This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Audience: This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Outlook 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft Office Specialist certification for Outlook.


•Use a mouse
•Type and use a keyboard
•Navigate through Windows files and folders
•Work with Windows – minimise, maximise, open and close


Upon successful completion of this course, Identify the components of the Outlook environment and compose and respond to a simple message, Compose messages, Use folders to manage mail, Schedule appointments, Schedule meetings, Manage contacts and contact information, Create and edit tasks, Create and edit notes.

Course Content

•Lesson 1: Getting Started with Outlook: Topic 1A: Log On to Outlook, Topic 1B: The Outlook Environment, Topic 1C: Compose and Send a Simple Message, Topic 1D: Open a Message, Topic 1E: Reply to a Message, Topic 1F: Print a Message, Topic 1G: Delete a Message

•Lesson 2: Composing Messages: Topic 2A: Address a Message, Topic 2B: Format a Message,Topic 2C: Check Spelling and Grammar, Topic 2D: Attach a File, Topic 2E: Forward a Message

•Lesson 3: Managing Mail: Topic 3A: Open and Save an Attachment, Topic 3B: Flag a Message, Topic 3C: Create a Folder, Topic 3D: Move Messages to a Folder , Topic 3E: Copy Messages to Folders, Topic 3F: Delete a Folder

•Lesson 4: Scheduling Appointments: Topic 4A: The Outlook Calendar, Topic 4B: Schedule an Appointment, Topic 4C: Assign a Category to an Appointment, Topic 4D: Update Calendar Entries

•Lesson 5: Scheduling Meetings: Topic 5A: Schedule a Meeting, Topic 5B: Reply to a Meeting Request, Topic 5C: Propose a New Meeting Time, Topic 5D: Track Meeting Responses, Topic 5E: Update a Meeting Request, Topic 5F: Cancel a Meeting Request, Topic 5G: Print the Calendar

•Lesson 6: Managing Contacts: Topic 6A: Add a Contact, Topic 6B: Sort Contacts, Topic 6C: Find a Contact, Topic 6D: Generate a Map, Topic 6E: Edit a Contact, Topic 6F: Delete a Contact, Topic 6G: Print Contacts

•Lesson 7: Managing Tasks: Topic 7A: Create a Task, Topic 7B: Edit a Task, Topic 7C: Update a Task

•Lesson 8: Using Notes: Topic 8A: Create a Note, Topic 8B: Edit a Note, Topic 8C: Copy a Note

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