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Stepping up to Management

Stepping up to Management
  • Price £1,475.00
  • Duration 3 day(s)
All major credit cards accepted


This course is a blend of highly interactive training sessions which will embed the key skills needed to succeed in management.


This course is ideal for anyone new to a management role.

Assumed Knowledge

Delegates will be provided with pre-course leadership wheel prior to attending the course by email. The success on the course will be enhanced by close attention to the pre-work material. If you have not received your pre- work material within one week of the start of your course, please contact your Account Manager.


  • Recognise the key characteristics of a great manager
  • Explain the similarities and differences of management and leadership skills
  • Describe your preferred styles of leadership and the impact of your behaviour on others
  • Recognise how teams evolve and assess your own team’s evolutionary position
  • Assert yourself in your role and deal with challenging situations
  • Communicate effectively in writing, including email
  • Organise your time and prepare, design and conduct meetings for maximum effect
  • Design effective goals and targets
  • Review the advantages and risks of giving and receiving feedback
  • Identify and have actionable steps for increasing your leadership and management effectiveness

Course Content

  • Determining the role of a manager and leader.
  • Learning styles.
  • The four-stage model of team development.
  • Leadership styles.
  • Assertiveness.
  • Giving feedback.
  • Goal setting.
  • Organising your time.
  • Delegation.
  • Effective team briefings.
  • Managing conflict.
  • Fierce Conversations.
  • Motivation.

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