The specialised content of this course will allow delegates to return to work with a set of tools that can be applied immediately and effectively to noticeably improve their communication style.
In order to extend your influence and authority in your organisation you need to be able to communicate ideas and concepts effectively to a wide audience, and in a non-technical way.
This course is specifically designed for professionals from technical backgrounds.
understand the importance of effective communication and your role in generating clear communications
understand the factors which impact communication
appreciate the difference between formal and informal communication
choose the right medium of communication for the right audience
employ the differences in personal perspectives and the tactics to bring people together
use transparent communication to establish trust with your colleagues and clients
get to win-win by employing collaborative communication instead of competitive
explore your own personal approach to communication through the use of a profiling tool.
The importance of effective communication
What impacts effective communication
Exploring your own personal approach to communication through the use of a profiling tool
Using the right medium to communicate effectively
Transparent and open communication
Getting to a ‘win/win’ solution
Creating communication strategies to engage with your key stakeholders.