Course Directory

Maximising Customer Satisfaction in a Technical Environment

This facilitated course will give you a greater understanding of the important role that excellent customer service plays in any […]

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Managing Customer Service Excellence

This facilitated course will present the case for the value of customer service excellence within your organisation and offers practical […]

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Delivering Customer Service Excellence

This facilitated course will help delegates to build on existing skills, confidently resolve any challenging situations and take away practical, […]

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