Build a customer support chat Bot that use artificial intelligence from the Microsoft Azure platform including language understanding and pre-built AI functionality in the Azure Cognitive Services.
This course is aimed at Cloud Solution Architects, Azure artificial intelligence designers, and AI developers.
Before attending this course, students must have:
Introducing Azure Cognitive Services. The student will learn about the available Cognitive Services on Microsoft Azure and their role in architecting AI solutions.
Overview of Azure Cognitive Services
Creating a Cognitive Service on the Azure Portal
Access and Test a Cognitive Service
Creating Bots. The student will learn about the Microsoft Bot Framework and Bot Services.
Introducing the Bot Service
Creating a Basic Chat Bot
Testing with the Bot Emulator
Enhancing Bots with QnA Maker. The student will learn about the QnA Maker and how to integrate Bots and QnA Maker to build up a useful knowledge base for user interactions.
Introducing QnA Maker
Implement a Knowledge Base with QnA Maker
Integrate QnA with a Bot
Learn How to Create Language Understanding Functionality with LUIS. The student will learn about LUIS and how to create intents and utterances to support a natural language processing solution.
Introducing Language Understanding
Create a new LUIS Service
Build Language Understanding with Intents and Utterances
Enhancing Your Bots with LUIS. The student will learn about integrating LUIS with a Bot to better understand the users’ intentions when interacting with the Bot.
Overview of language understanding for AI applications
Integrate LUIS and Bot to create an AI-based solution
Integrate Cognitive Services with Bots and Agents. The student will learn about integrating Bots and Agents with Azure Cognitive Services for advanced features such as sentiment analysis, image and text analysis, and OCR and object detection.
Understand Cognitive Services for Bot Interactions
Perform Sentiment Analysis for your Bot with Text Analytics
Detect Language in a Bot with the Language Cognitive Services
Integrate Computer Vision with Bots