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Professional Minute Taking


The aim of our Minute taking course is to help delegates to take and write better minutes of meetings and to do so more easily and speedily. The event is highly participative and provides an opportunity for every delegate to take notes in an agreed format.

From formal AGMs to weekly staff gatherings, as a minute taker you will be expected to provide an accurate record of meetings to ensure that the right amount of detail for follow up decisions is recorded – as well as a clear summary for future action and reflection.

It covers working with the Chair, preparation, summarising, formatting the agenda and the minutes. Taking good (but not copious) notes and writing clear minutes. Lessons learned are applicable to most types of meetings.

This is a popular course in both the public and private sectors, and with both junior and more senior staff. Minute taking practice is built into the course.

Organisational benefits of ‘Taking and Writing Minutes’ include: better minutes – often shorter too, better communications and a saving in time and effort for Chairs and committee members as well as minute takers.


There is no prereading or experience required to attend this course.

Target Audience

You will benefit from this course if you are expected to take accurate and professionally produced notes or minutes.

At the end of this course you will be able to:

list what you need to do to prepare for meetings prior to, during and after the event
state the role and responsibilities of a chairperson
demonstrate setting a well structured agenda
state common obstacles to effective listening and demonstrate your own listening skills
identify a method of note-taking that suits your preferred style
select the important and relevant points from a discussion
state agreed accepted conventions for the format of minutes
produce an accurate set of minutes, clearly and concisely.

See our other Personal Effectiveness courses.

  • Course content

    Taking and Writing Minutes

    • The purpose of your meeting and your minutes.
    • How much detail is really needed in your minutes?
    • What minute style is best for your meetings?

    Taking Minutes – The Agenda

    • The purpose, content and structure of the meeting’s agenda.
    • What the items mean.
    • Writing the agenda as a control tool for the Chair.
    • Adequate and inadequate agendas.

    Taking Minutes – Format of Minutes

    • What goes where?
    • Making the minutes useful but easy to read.
    • Terminology such as In attendance, Apologies, Matters Arising, Committee Business, Any
      Other Business, etc.
    • Coping with items like part-time attendance, in-hand, completed, etc.
    • Some conventions.

    Taking Minutes – Responsibilities and Preparation

    • You and the Chair – Who does what?
    • Before, during and after the meeting.
    • Good preparation.
    • Building a working partnership.

    Taking Minutes – Listening and Note Taking

    • Barriers to good listening.
    • What gets in the way?
    • Overcoming the barriers.
    • Tips for improving your listening when taking minutes.
    • Workable ideas for improving note taking.
    • Keeping up. What to do when you get lost.
    • Using the 80:20 rule.

    Taking Minutes – From Notes to Minutes

    • A professional writer’s technique to make writing minutes easier and better.
    • Writing the draft minutes – just one draft!
    • Editing the draft minutes into the final version.

Duration: 1 day
Price: £495 + VAT

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