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Office 365 End User

Who is this course for?

This course is aimed at end users of Office 365 who wish to obtain a good working knowledge of some key O365 applications.


A working knowledge of Windows is required, or our Microsoft Windows Introduction course. A working knowledge of MS Office and Internet Explorer is required.


This one-day instructor-led course provides delegates with the skills and knowledge of Office 365 and by the end of the course, delegates will have:
Knowledge of Office 365 and the benefits to agile working practices
The ability to use the correct O365 application for the business task
Learnt when, where and how to use OneDrive for Business
Knowledge of working with Web Apps and the benefits it this
Capability to collaborate with colleagues using communication tools such as Yammer, Teams and Skype for Business

  • Course content


    What is Office 365?
    Cloud based computing
    Overview of Desktop apps and Web apps
    Overview of flexible working using mobile phone apps

    Office 365 Portal

    Accessing/Navigating the Office 365 portal

    OneDrive for Business

    File saving and sharing using OneDrive for Business
    Sharing documents with colleagues
    Organising documents
    OneDrive for Business versus SharePoint/Teams for document management

    Working with Office Desktop and Web Apps

    Creating and editing files in Word, PowerPoint and Excel using the Office Web Apps
    Using Outlook Web Access
    Key features within Mail, Calendar, Tasks and People
    New features in the current version of the applications

    Working with Teams – Collaboration

    Overview/create teams & channels
    Joining teams
    File saving, sharing and OneDrive
    Using other 365 Apps within Teams

    Working with Teams – Communication (formerly Skype for Business)

    Creating chat messages and working with chat options
    Finding and working with contacts
    Creating contact groups
    Working with instant messaging (IM)
    Creating a Teams meeting using Outlook
    Making calls through Teams (subject to local settings)
    Creating and managing Teams meetings.
    Sharing content
    Recording meetings (subject to local settings)

    Working with Yammer

    Overview of Yammer
    Creating and editing posts/comments
    Following people, topics, files
    Creating Yammer groups

    Other 365 Apps

    A high level overview of other applications available via Office 365 such as:
    Using OneNote
    Using Planner
    Using Forms
    Using Delve

Duration: 1 day
Level: Introduction
Price: £395 + VAT

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