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Scrum Alliance Certified Scrum Master

This is a Scrum Alliance Certified Scrum Master course, on successful completion of the 2-day course you are eligible for the Scrum Alliance’s Online CSM assessment (Online, 50 multiple choice questions, pass mark 37 out of 50, 60 minute time limit). Once the test has been successfully completed, you will then become a Scrum Alliance Certified ScrumMaster® (CSM), and have a two-year membership to the Scrum Alliance.

The course uses real examples to discuss the options, approaches and implications for a ScrumMaster when dealing with stakeholders, Product Owners or development team members who are not following Scrum.

Please note that this is a certified course which requires 6 hours training time per day. This means a 9:00am start and a 5pm finish each day, with 1.5 hours for breaks. Delegates must attend for this time to be eligible for certification. The trainer reserves the right to not register delegates for the Scrum Alliance if they do not attend the training for the full 12 hours.

Post attendance the trainer will register the delegates for the exam (registration fees are included in course price). Delegates will then receive an email from the Scrum Alliance with a link to the CSM online exam

Attendees on the course will receive:

Scrum Alliance 2 year membership for all attendees
An electronic copy of the references and links sent during the course
A set of planning poker cards


Delegates should be familiar with the content and rationale for the rules of Scrum in the Scrum Guide.

  • Course content

    Agile Principles & Scrum Overview

    Agile Principles
    Lean Principles
    Process control models
    Incremental and Iterative product development
    Shifting the focus on product management
    Overview of the Scrum process

    The Team

    Dedicated cross functional teams
    Conditions for Self-Organization
    T-shaped people

    Product Backlog and User Stories

    Product backlog characteristics
    User Stories
    Getting your first backlog

    Estimation for Forward planning

    Why comparative estimation works
    Planning Poker

    Product Backlog Items

    Getting backlog items Ready
    Slicing User stories

    Sprint Planning

    Team capacity
    Facilitating the sprint planning meeting
    The Sprint backlog
    Sprint Burndown chart

    The Sprint

    Definition of Done
    How the team should work in a sprint
    Tools for the ScrumMaster
    Sustainable Pace

    Scrum Roles and Responsibilities

    The Team and building effective teams
    ScrumMaster Responsibilities
    Product Owner Responsibilities
    The Scrum Project Community
    What happens to traditional roles in Scrum?

    Scrum Meetings


    Release Planning and Tracking Progress

    Release Planning
    Tracking release progress

    Scaling Scrum

    Scrum of Scrums
    Scaling the product backlog
    Scaling across a program and business areas
    Distributed Teams

    Exams & Certification

    The Certified Scrum Master Evaluation

    The online CSM Evaluation is taken after completing your CSM course. You’ll receive an email from the Scrum Alliance that includes a link to the Scrum Alliance website and instructions for creating your profile.

    Create your online profile and click the Self-Evaluation link under the “Pending Exams” section of your profile dashboard. Then click OK to begin (you should view the tutorial before starting the exam; it will show you how to use the online test application).

    What can I expect from the Certified Scrum Master Evaluation?

    The test consists of a combination of multiple-choice and true/false questions. It will take approximately 60 minutes to complete it. You’ll be required to demonstrate your understanding of key Scrum elements, including:
    • General Scrum knowledge
    • Scrum roles
    • Scrum meetings
    • Scrum artifacts

    Can I retake the test if I score poorly?

    The CSM test has a passing score of 24 out of 35 questions. You will have two attempts within 90 days after you receive your welcome email to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt

    How soon after my course do I have to complete the Certified Scrum Master Evaluation?

    After receiving your membership email, you have 90 days to take and complete the evaluation.

    Is it true that there is no pass mark?

    This was the case until September 2012. Now there is a passing score of 24 out of 35 questions. You are allowed one free re-sit if you fail.

    After successfully completing the evaluation, your Scrum Alliance membership becomes active for 2 years from the date of your CSM course.

Duration: 2 days
Price: £995 + VAT

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